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Tapias Rouge values the privacy and safety of online shoppers, and no information provided will be used for any reason other than creating a shipping label. Payment information is secure, once payment is finalized the information is not retained or forwarded to individual sellers.
We gladly accept returns
Contact me within: 2 days of delivery
Ship items back within: 4 days of delivery
No adjustments to prior purchases using an promo code
ALL SALE ITEMS ARE FINAL SALE NO RETURNS OR EXCHANGES.
Processing time on custom orders. The time needed to prepare an order for shipping varies. For details, see individual items.Estimated shipping times:
North America: 4- 8 business days
Europe: 6-21 business days
Australia, New Zealand and Oceania: 6-21 business days
Asia Pacific: 6-21 business days
Latin America and the Caribbean: 5-10 business days
Express shipping is USPS Priority Express:
Mon.-Fri. Before 12:00 p.m. E.S.T. – Guaranteed Next Day
Mon.-Fri. After 12:00 p.m. E.S.T.- May take an additional Day
Sat.- Sun. – Orders will ship Monday.
Custom orders are always welcome and they will be completed in the order they were received. I will remain in contact with you through out the process with updates and estimated completion times. The posted shipping times only apply to pieces that are listed, as they are ready to go as soon as I post them.
Yes, all listed pieces are woven with a copper core wire with an enamel coating. This ensures that, with proper care, the wire itself will not come in contact with skin.
*please note that while cleaning the pendant if you scrub to harshly, use a chemical cleaner, or ultra sonic jewelry bath- the enamel coating my wear off or degrade with time and expose the wire.
Using a soft cloth or brush, gently clean with warm slightly soapy water. Dry with a soft cloth and let completely dry before storing. Most of the stones are natural and I strongly recommend against using a chemical cleaner.
Length is measured from the top of the bail (where the chain goes) to the bottom most detail. I.e. if a charm or other detail hangs below the main body of the piece it is included in the measurement.
Tapias Rouge is The designer and creator of unusual jewelry and clothing that won’t be found on the high street.